Garage Door Specialists Inc.
111 Benview Lane, Morganton
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Outstanding experience with everyone at the organization. Installers Devin and Jason were professional, friendly, and thorough. Great job all around.
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The best door company!!! Update 3/23/25 still working with these guys for all our door and dock needs
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Wonderful experience. Everyone at the company was a pleasure to work with. Tommy and Emett installed the new door in half a day with precision and care. A welcome pair at our home
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Professionals from start to finish! They helped us find the perfect door for our home. Kara was attentive to our needs and questions and she kept in contact with us. The installers, Devon and Jason, were super friendly and extremely efficient. … More We would HIGHLY recommend Garage Door Specialists to anyone looking for a reliable company to install their garage door.
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Emmett from Garage Door Specialists did a terrific job on replacing our garage door opener. He was very respectful and has a great personality. We couldn't ask for a better job!!!
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Emmit came out & programmed our garage doors to our cars. He was so nice & efficient. A big thank you to him & Vanda for getting us up going so fast.
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Emmitt did a great job. Very professional and super nice guy
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Great company to work with. Love our doors. Their techs Devin and Jason were incredibly professional and diligent. Would definitely recommend.
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What a great experience! The spring on our garage door snapped and Emmitt from Garage Door Specialists Inc. was the professional who got it fixed. Prompt, efficient, and super friendly. Highly recommend this company.
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Great company! They came out late Friday evening and diagnosed the issue within minutes. Needed parts - so Emmett came out Monday and everything is working beautifully! Emmett called first with an approximate eta. He showed up on time and … More got straight to work. When he was finished - he walked me through everything and answered all my questions. I will definitely use this company again.
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Very responsive and great service!
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I highly recommend this company. The service and attention to detail is beyond expectation. From the first gentleman (name I do not remember), who came out to measure, so we could get a quote for installation, just a super nice guy and … More very thorough.
Kara, who spent so much time, working with me to make sure I got exactly the right door, was amazing. She was so patience and kind thru all the questions and changes I made, and it was a lot. I could not ask for a more dedicated person to help me.
The installers, Devin and Jason, were so easy to work with and did a fabulous job with the installation. They explained everything and made sure I was happy before they left. They cleaned up all the mess and removed all the old equipment.
GDS management should be proud to have people like this as part of their team.
I will post photos once I get the house painted.
Thank you all for such excellent service.
Deb -
Great customer service! A quick response & solution to our garage door issue. Highly recommend!
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We have used Garage Door Specialists for years now. Their service is excellent! They are so very quick to respond on the phone, quick to arrive, and the work is always top notch. Just today, Emmett came out and helped us with an issue on … More one of the doors. He was courteous, thorough, and did a great job! Thanks Emmett! We appreciate you....Vincent Argiro
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The installer was excellent to work with and did a great job of installing a new basement garage door and replacing two panels in our main garage doors. THANK YOU!
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We used Garage Door Specialists to fix our pulleys and the spring on our garage door. Tom was the employee that did the repair and he was very friendly, professional, and worked quickly. We couldn’t recommend them anymore!
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We had 2 separate jobs done by garage door specialist and they did an excellent job. They called several times to keep me informed on when they were coming. They arrived when they said they were coming and the men were very professional! … More Much appreciated!
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We've been extremely pleased with Garage Door Specialists. Excellent communications, prompt and professional. Emmett replaced a broken spring recently and followed up with an inspection of both doors, tightening as needed and lubrication. … More They always explain work/parts required and leave (or email) an accurate estimate before parts are ordered.
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Very professional. Workmanship is excellent. So nice to work with a company that does what they say they are going to do when they said they will do it.
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A most excellent experience. Emmett arrived when expected. He was professional, knowledgeable, and very personable. He not only performed the service in a short amount of time, he also answered all of my questions. Emmett will be welcomed … More back at our place when and if we need service again.
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Emmett did a great job installing our new garage door. Excellent product--very satisfied. Thanks.
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They did everything they said they would do when they said they would do it and the door works great!!
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We LOVE Garage Door Specialist! They are quick, easy to contact, and you can always go to the office and speak with the them if you need something like a garage door opener or etc…. My garage door kept acting funky and their service guy … More knew immediately what was going on. They also call you with reminders when they are coming. Thank you bunches!
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Very satisfied with the service.
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My service tech who looked like Santa was the nicest and most thorough and efficient tech that I have ever experienced in any service capacity. He was outstanding!
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On Time, efficient, experienced. Tony did a great job with servicing the garage door and opener. Well done...highly recommended
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Awesome service!
Emmett was very helpful and showed me how to reprogram my opener if i have any problems in the future. He sprayed all of my hinges and overall did a great job. Highly recommend this company! -
Yesterday was a happy day for us. Your garage door installer, Emmett, arrived exactly on time. We're very pleased with his work.
He was friendly and did a great job. The installation went smoothly and took much less time that we thought … More it would. -
The response, completion of needed service and professionalism of staff were superb. I have always found them to be an outstanding company.
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We had our garage door & its whole system replaced on our townhome last week and are very pleased with their work! They arrived & finished on time, and their quality of work was great. Their prices are also reasonable. Highly recommend! … More
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We have used Garage Door Specialists several times! They come when they say and do a great job! Emmett was very professional and did an awesome job repairing our garage door! Would recommend them highly!
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Emmit was professional and able to diagnose and suggest the needed repairs to exceed our expectations.
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Timely service by courteous, experienced techs. Emmett replaced drive motor on 18' door making sure we understood features. His experience and product knowledge was reassuring when some service providers send less experienced and … More capable technicians.
Office was courteous and service was priced fairly. -
Great job, Emmitt and Tommy! They were professional and did an excellent job.
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Excellent communication and quick response. Top notch service. Would absolutely recommend!
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Emmett replaced a section of bent vertical track,replaced and progammed a remote, and lubed both garage doors. All of this was done in a timely and efficient manner
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As a builder that has been using them for a very long time. They are the best there is. Period
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The woman on the phone was able to narrow down my garage measurements, recommend the correct fix and provide estimated pricing within our 10 minute call. They called me back the same day to schedule service for the same week. The technician … More was quick to make repairs and answer my questions. We just needed new springs installed. I waited over a year to get my garage fixed and if I knew it was this easy, I would have done it sooner. Great service.
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The folks at Garage Door Specialists are very professional. The techs and customer service people are great to deal with. Highly recommend these folks!
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Quick and affordable repair of my garage door
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competent folks. Nice and friendly.
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Perfect service as always!
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Great service! Always prompt and courteous..doors are reasonably priced.
Service is available whenever you may need it! -
We had lighting damage a few years ago. The specialist from the Morganton store was excellent. He replaced/repaired the 3 broken units and we were back in business in no time. This location is also very helpful when I need new gaskets … More and other misc. hardware for my 4 doors. A+
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Garage door specialist was easy to work with. Showed up on time and did a great job. I later had trouble with one if my doors and they came back out and fixed it in no time. I was impressed with the pricing. Out of all the remodeling i … More did to my house this was without a doubt the biggest bang for the buck. I highly recommend them.
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I have had my new opener for a couple of years now and I am well pleased with the Garage Door Specialist and the work their Technician did to install two door openers.
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It was time to replace an almost 30 year old door. My father in law had used GDS' services several years ago. I saw that the installation was super meticulous. So I knew that when it came time for us to replace our door, this was going … More to be the company to call. Cori Gibb delivered yet another super meticulous installation. He really went the extra mile on this one, as there were some unique challenges presented along the way, which didn't phase him at all. If you are shopping around, stop looking and call Garage Door Specialists / All About Doors!!!
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First class service, and quick response of getting my Garage door operational.
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Recently built a house and garage in Jonas Ridge NC. The garage door was installed incorrectly using double side springs and the door would not close properly. Devin came out and recommended a single spring to better support the weight … More of the door and ensure it closed completely. Kara quickly quoted the job and set up the repair date and time. Devin and Huffy came back out and re-installed the door with the new spring and new edge trim and now it works perfectly. I would definitely recommend Garage Door Specialists from site visit to quote to repair!!!
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Since 2016, I used this business 3 times for different issues. I have yet to be disappointed. I wish all local businesses were this easy to deal with!
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The guys that did the installation were professional and great guys.
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I had a wonderful experience- thank you! The garage door specialist (Devin) was so courteous and professional! He was very thorough and took the time to explain things to me. I also want to thank Kara for her outstanding service! I highly … More recommend this company!
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I have used them twice. Both times they were easy to set up an appointment, called a day ahead with a reminder, the day of service technician called with his ETA, and arrived promptly. While evaluating the technician communicated effectively. … More The technician and office staff were professional and kept me informed. Their pricing seems very fair. They deserve whatever success they achieve. Thanks to all at GDS that made my garage door repair pleasant.
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I called Garage Door Specialists two days ago about a problem with my garage door. They immediately made room in their schedule to fix my issue. Great service from a great company!
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The technicians were very polite and knowledgeable. They installed the part, greased the track and sprayed lubricant on moving parts of the door. Took a while to get on their schedule, but I will definitely call them again when needed. … More
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I have lived at my current address for 32 years. I have always used Garage Door Specialists for all of my garage door needs. I recently needed a new garage door installed at the garage attached to my home. I contacted them, they sent … More a man out to measure, I called the office and the staff walked me through in choosing the right door. The staff called me when the door came in and arranged for date and time for installation. "Tony" came out and installed my door with preciseness! He was absolutely wonderful, complete cleanup! He even used Simple Green to wipe down both sides of the door to remove any of his fingerprints that might have shown. I can't say enough good thing about the entire process, from the first gentleman that came to measure, the staff that I worked with over the phone, and especially to "Tony"! Thank all of you for making this experience easy for me!! We are so fortunate to have this service and all they do in our area!
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We're extremely happy with the service from Garage Door Specialists. They came out quickly when our door was broken, and they completed the full repair promptly. We will definitely do business with them again!
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Had a warranty issue with an older garage door. Everyone at garage door specialists was great. Ladies in front office handled all the paperwork, owner got involved when ordering from the supplier became an issue, and service techs who came … More out and did the work were very professional and did great work. I will be a life long customer based on my experience with GDS. Wish it were that easy to deal with all companies. Outstanding customer service. Thanks guys.
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Absolutely the best around! Came out to help me when I needed them most. Very great staff and helpful service. They went above and beyond for me. Highly recommended them.
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Excellent service and price
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GDS has been helping me for years at both work, and home..from residential work, to the huge warehouse doors and outside gates, these are the folks to call
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Kara did an amazing job and was very responsive!
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Christian the service technician did an excellent job.
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Always easy to work with. They get the job done right and in a timely manner. I would strongly recommend Garage Door Specialists.
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Quick response on time. Took the time to retrain on maintenance.
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100% positive service experience. 0% positive billing experience. 2hrs labor /callout charge for 11 min service. Claimed tech drive from Lincolnton, NC to Huntersville, NC was 1h49min. Great service, but I recommend getting a quote … More before you commit to the callout visit. It is NOT a standard service charge, the clock starts when the tech starts the car and then some.
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Devin & Nicholas were expert installers, efficient & professional. We love our doors!
Robert made the service call initially; he has helped us in times past & has always done an excellent job as well. -
Christian did a great job of not only replacing the spring we needed but thoroughly inspecting all aspects of both of our doors. They operate flawlessly now. Thank you for sending such a capable service man to us.
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It is about selecting a quality company and their reputation that may produce the best result. We choose GARAGE DOOR SPECIALIST, selected our product application, and agreed to the price. A perfect trifecta.
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Called them and was able to get service the next day. The installer was very knowledgeable and nice.
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Very prompt and easy to work with. Had an issue with the door order itself but the company made it right. Appreciate working with a great company like this. Not the first time doing business with them.
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They responded promptly to a call, as our keypad was not working. THE VERY NEXT DAY after calling for service.
Jeremy texted on his way and gave atine .
They fixed the key pad and were SUPER! Jeremy was very personable and explained the … More problem and showed me what was wrong.
Highly recommend them
This was the third time they have come to work on our gate. -
Devin and Chuck did an excellent job! They provided me with a temporary fix until they could return with a long term solution. Their focus on making sure all aspects of the door spring replacement was done with utmost professionalism. … More They also educated me on how to take care of the springs. I could not be more pleased! Bob Stout
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Very efficient installation. Christian was here on time, removed the old garage door, installed the new one and cleaned up all the debris. He was very pleasant and helped me pair the garage door opener to my car. He is a very good employee … More and an asset to your company. GRP
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Chuck & Devin installed my garage door and 2 openers. They were both very professional and made sure everything fit up great.
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Superb service. Couldn’t shut our gate and was able to fix it very quickly over the phone. We were treated very professionally and with so much patience. Kept us from having you come out. Awesome experience. Thank you!!!!!
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Devon and Chuck went over and above to ensure the doors were installed correctly. They exhibited expertise and precision and went the extra mile, when it was discovered that the wood framing around the doorway hand warped and pulled away. … More They assisted with reinforcement by screwing it together as I clamped it in place, prior to installing the weather seal.
Although not as quiet as I anticipated, they are certainly quieter than what I had before. Is there a process for an after-installation inspection / adjustment to be performed? I would be interested in that. Things can change in the days following an installation of this sort. Thank you for a quality product, however!
Before and after photos. -
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I've had the pleasure of working with Garage Door Specialists, through my employer, a few times in the past year. Most recently we worked with their commercial gate division and it was the best experience yet. Jeremy and Jerry were … More a couple of pros that knocked our automated gate project outta the park.
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Tony just left my house after installing a new door opener. He was replacing an older unit that could no longer be repaired.
He called prior to coming out to let me know he was on his way and how long it would take him. I left him alone … More but checked on him a couple times to see if he needed anything. His work area was neat and he kept he the garage clean.
After he finished, he cleaned up and even swept the area. He then went over the workings of the unit, making sure each remote was working properly.
Definitely ask for Tony! -
Robert came to our home in Lenoir just when he said he would arrive. Our problem turned out to be a minor one. Robert handled it quickly and efficiently. He was courteous and amicable. I would give him a ten-star rating, but you only … More provide five. Thanks Robert!
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A nice repair guy came to my home from Garage Door Specialists in Morganton, NC to take down old extension spring, and reset cable and torsion spring on one garage door and take off an old weather seal and replace with a new one (I had … More purchased) for a 2nd door. Entire job was labor. I was happy with the very polite and knowledgeable repairman, his assessment, and job done. I take off one star on this rating though, as their office didn't seem to want to offer even a ballpark estimate for the repairs prior to coming out, and after the job was completed my bill/receipt showed no breakdown & transparency of "costs" for each repair....just one flat cost. My final cost was just over $170 for only labor, no parts, and about 45-50 minutes arrival to leaving. Some surrounding garage repair places quoted me an additional whopping fee to just come out to my home, so I don't know if Garage Door Specialist charged me a travel fee, (as they are located within 10 minutes of my home), but I do know there was no mention of such a fee when I called for services, nor was it specifically listed or written on the bill. The repairman called into his headquarters after the job was completed and gave a verbal breakdown of the repairs and time to a person in the office. I paid the repairman "by check" after the job was completed. Had I chose to pay by credit card GDS would have charged me a 3% fee for a credit card payment. I hope this review helps someone when seeking this kind of service and repair.
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good experience from start to finish. Kara was great to work with and Devin the installer was also
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In 2022, our double garage door was damaged when someone near and dear didn’t realize it opened only halfway. The technician came promptly and repaired the track, replaced the broken hinges, oiled and adjusted the tension. The cost was … More very, very reasonable.
Today, I called because we needed help opening the door due to power failure. My husband had recent heart surgery, and I have back problems. The owner was in the area and came quickly to lift it for us. I highly recommend them. As you can see, it is a large, heavy wooden door. -
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Garage Door Specialists responded quickly to my request for service and they were able to diagnose the issues with my garage doors and complete repairs quickly. Thank you for your quick, efficient and friendly service.
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When ordering the parts for my repair, every phone call was pleasant and they kept me informed every step of the way. Once the necessary parts were received from the manufacturer, they promptly scheduled an appointment and flawlessly made … More the repair. Even though I hope to not need another repair, I'm glad to have them for a future resource and would highly recommend them!
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Did a great install on our new garage, courteous, on time, and professional. Had a position sensor issue a few days later, guys fixed within one day. All good, will recommend to anyone who needs garage door install or repair.
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Very nice company to work with and a well stocked showroom with doors to look at and lay hands on, which was important to us.
Kara Bassett was extremely helpful in the selection and ordering process. Robert came out and measured and looked … More at the job initially and was so friendly and nice.
Cori and Chuck were prompt when showing up for installation calling to let us know when they would arrive. They were both so personable. They were very knowledgeable of how to do the installation and took measures to get all the panels to match up.
At the end of the project they showed us how everything works and made sure we were completely happy before leaving. We love the quality of the doors and the competency of the employees at this company. Could not be more pleased with the product or the service. Would definitely recommend them.
Susan Taylor
