We provide free estimates on new doors and operators. We do not provide free estimates on repairs because it is too expensive and it would drive our prices up in order to achieve it. We do however have highly trained office staff that can usually guestimate over the phone very close. Just give us a call and we will do our best to diagnose the problem and give you an honest guesstimate. In about 1/4 of calls, we are able to fix customers problems over the phone free of charge.